Hi, I'm
Adithya Shyam
Operations Manager
15+
Years Of Experience
40+
Projects Completed
3+
Certifications
My Skill Set
I Build High-Performance Operations through Data, Strategy, and People
Strategic Operations Leadership
Over 15 years leading multi-domain operations, from defense infrastructure to logistics transformation, ensuring precision, performance, and process discipline.
Process Improvement & Lean Six Sigma
Expert in eliminating workflow inefficiencies, automating manual tasks, and embedding Lean principles to achieve measurable cost savings and SLA excellence.
Data-Driven Decision Making
Leveraging Power BI, SQL, and Tableau to track KPIs, uncover insights, and optimize operations across logistics, aviation, and financial domains.
Why Choose Me
My Experience Area
Experience
Escalations Operations Manager
Wells Fargo
Skills Used
● Managed a 40-member escalation analytics team achieving 100% SLA adherence; automated 27% of dispositioning volume, saving 340+ manual hours monthly.
● Partnered with data teams to model AI-based complaint handling, improving traceability and satisfaction by 18% and reducing turnaround time by 32%.
Operations Analysis Manager
Qatar Airways
Skills Used
● Designed analytical frameworks for FIFA World Cup logistics; improved operational visibility by 35% and achieved USD 700K annual savings through automation.
● Standardized KPIs across three core divisions, improving service accuracy and reporting precision by 30%.
Senior Program Manager
Amazon
Skills Used
● Directed DSP lifecycle projects across Europe; implemented Agile-Kanban methods improving throughput by 16%.
● Partnered with tech teams to launch products reducing defect rates by 9% and delivery time by 12% across multiple regions.
Project Manager
Indian Navy
Skills Used
● Oversaw a USD 14M modernization program with 98% on-time delivery; introduced Lean frameworks reducing cycle times by 22%.
● Improved audit compliance from 82% to 97% and generated USD 950K in annual procurement savings via predictive planning.
Operations Manager
Indian Navy
Skills Used
● Led 300+ personnel ensuring mission readiness and 100% success rates in critical deployments.
● Executed satellite installation projects improving communication coverage by 30% and mission reliability across fleets.
DEGREE
EDUCATION
Master of Science (Telecom)
Jun 2014 – Jun 2015
Bachelor of Engineering (Electrical & Electronics)
Jun 2004 – Jun 2008
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A Leader Who Blends Strategy with Execution
Senior Director of Operations
Amazon
Data-Driven, Decisive, and Inspiring
Operations Lead
Wells Fargo